CASE STUDY

Translatly

Dissolving language barriers in medical treatment.

Service

Mobile App Design & Development

Role

Software Architect

Requirements Engineering

Technologies

Flutter

Node.JS

Header image

About Translatly

Today, up to 6 million people with little knowledge of the German language live in Germany. Poor or faulty communication leads to critical mistakes in medical care.

Translatly seeks to dissolve language barriers in medical treatment through a virtual on-demand translation service. Moreover, Translatly is building AI-based speech recognition and translation services, learning from each translation that runs over the platform. In the future, Translatly will become an artificial intelligence-based translation system specialized in medical communication.

Building Translatly is a matter of heart for us because we employ people who have recently arrived in Germany and do not yet speak German well enough.

The Challenge

The main difficulties in the development of Translatly are that the CTO and the team have to comply with the strict Privacy Policy and Security measures for healthcare apps in Germany, and at the same time have to consider the inclusion of an AI component into Translatly at a later stage.

The Approach

In 4 weeks, our multidisciplinary team of design, technology, and business experts designed a vision state claims resolution journey and employed a state-of-the-art qualitative testing program to validate desirability, viability, and feasibility, resulting in a new claims hub proposition with an underlying business case and MVP pilot roadmap.

Dashboard mockup

The Result

After conducting qualitative interviews with various experts from the hospital operations and drawing the MVP roadmap, the Translatly MVP was designed on Figma.

After a second AB Testing phase on the design, the development started using Flutter and node.js.

The Translatly MVP has now been completed and has been tested at the Universitätsklinikum Frankfurt am Main since October 2022.

Do you have a great idea, product or business? We would love to hear from you!